Cybercrime can cost your business a huge chunk of money and harm your reputation if you’re not careful enough. In fact, 3 billion phishing emails are sent worldwide every single day. Your systems might be at risk if you don’t have adequate security measures in place and your staff aren’t trained to identify suspicious emails or links.

Moving to a new home is like upgrading your data storage systems. You need to keep what’s important and valuable, but don’t waste precious resources moving unnecessary stuff. A data housekeeping strategy is one of those things that, if done well, can add a lot of value to your organisation. But it takes time and effort. The key is to start small. Here are some guidelines you can use to get started.

To pay or not to pay? That is the question many businesses will have to ask themselves if they have been hit by a ransomware attack where their data has been encrypted and held for ransom.

Think about what would happen to your business if you suddenly lost all of your computer systems, or if you were unable to access your customer or contract data, or if you could not receive any emails or phone calls. How would that damage your business? What if it happened for a week, a month, two months, six months?

usiness continuity is the ability of your business to continue operating during and after an unexpected event or a disaster. It is your capacity to resume critical operations within a predetermined time frame and protect business data. A good business continuity plan will allow your company to get back on its feet as quickly as possible after a disaster, with minimal loss.

In the modern workplace, collaboration is vital. Employees need to communicate and share ideas easily — from wherever they are. That’s why it’s crucial to have the right tools to enable a better work experience — one that empowers your employees to be more productive and collaborative. The modern workplace toolset needs to add value to both employees and customers, not just the business.

As tensions increase between Russia and Ukraine, Australia faces an increasing threat of a cyberwar. Experts have warned us for months that these two countries are on the brink of a civil war. And as a strong ally of the United States and a relatively powerful global player, Australia suddenly has a significant target on its back.

When it comes to running an online business, you need to grow quickly and offer excellent customer service. However, you may face challenges if your business isn’t built for scalability. Your digital infrastructure plays a huge role in the stability of your business and its ability to absorb and adapt to changing trends. If you aren’t using reliable technology, you’ll constantly find yourself on a rocky foundation full of cracks, vulnerabilities and flaws.

The workplace is changing. It is no longer confined to the office. Moreover, the hours one works are not as rigid as before. The workplace now consists of a range of different spaces, such as coffee shops, libraries, and even a person’s home

A little reflection doesn’t do any business any harm. It’s good to look back once in a while and assess what has been. The organisation grows and develops by reflecting on what happened and what was done in response. Accepting your flaws is a prerequisite to knowing how to improve them the next time around.

The pandemic has accelerated the need for remote working. And while a reliable digital workplace, complete with all the software, apps and hardware, is a must, significant changes in management must also be made to lead remote teams more effectively.

In case you haven’t heard, a nightmare occurred just before the holidays kicked in. Apache’s Log4j vulnerability was discovered on December 10, 2021, and has been dubbed as one of the most catastrophic vulnerabilities on the internet.

When people discuss the future of work, a great deal of emphasis is placed on accepting and utilising digital transformation technology. This has been discussed for a long time, but 2021 was the year that fully accelerated the need for digital transformation – from small businesses struggling to stay afloat during a pandemic to large multinational corporations seeking to keep their employees connected and productive. However, I believe that 2022 will be the year of a far more extensive and, in my opinion, more significant transformation. So what are three trends that we’re going to see more of in 2022?

Leading people to a digital future isn’t an easy task. I think that you’ll find a lot of fear when you’re leading a digital transformation. You need to recognize that as you drive massive change within an organisation, not everybody’s interests will be served in the same way.

The employee experience is an essential aspect of business that leaders need to pay attention to. How you treat your employees and lead them to the path of productivity and innovation significantly affects the revenue and growth of your business. So what can be done in this aspect?

Throughout the years, Microsoft’s DOS and Windows operating systems have gone through various iterations. The first Windows was just DOS wrapped in a graphical user interface (GUI). Then, Windows 95 merged with DOS to produce a new operating system, although it omitted important security features. With Windows 8, it attempted to incorporate smartphone features, failed, but essentially made third-party anti-virus software obsolete.

Lives and businesses have been changed because of the pandemic. There’s been non-stop talk about “the new normal” or how the coronavirus pandemic will forever impact our personal and professional lives. Work-from-home policies are naturally a cornerstone of this discourse. Since it is safer and more practical, remote work has been an important enabler of…

A world without the internet seems impossible today. Yet, we somehow experienced early October 2021, when Facebook and its family of apps such as Instagram and WhatsApp were impacted by a massive global outage that plunged the services, businesses and people who rely on them into chaos.

When you hear the term digital transformation, what often comes to your mind? Technology? Digital age? Online markets? Change? In a sense, all these things are correct. Digital transformation is, basically, a technology-heavy process used by businesses, and even non-profit organisations, to adapt to the modern world and the ever-growing technological advancements.

Have you ever wondered how digital transformation occurs across industries? Does the retail business have the pace in transformation like the banks? And do all fields need digital transformation? What about non-profit institutions? The public sector? You may think that digital transformation is only important for technology-related B2C businesses. But that couldn’t be further from the truth.

Whenever we hear new (or even old!) concepts, we often hear differing opinions and facts about them, depending on who you ask. And this kind of thing persists even in the field of business. As a concept and practice, digital transformation is not free from various facts and myths. While it has been around for a while, not many have the technical know-how to determine what is true and false about it.

We often hear of digital transformation when companies and organisations make transitions to adapt to the digital age. And mostly, what we see is the transformation of paper into digital processes and data. With the digital age, you are surely looking into digital transformation for your business. Regardless of the size and length of its existence in the market. But digital transformation is more than just the transformation of paper to digital.

When we talk about digital transformation, we don’t just mean business technology. Digital transformation is about people, processes, and technology working together. Big and small businesses thrive better when these three elements are present and cooperate with one another. When we talk about digital transformation, we understand that it’s a cultural, organisational and operational change of a company or industry.

It’s funny how the small things in life can ripple through to our everyday lives. You might think that that should not be the case because it’s always the big things that consume a lot of time and energy. Case in point: the blockage of the Suez Canal by the giant container ship Ever Given. It’s estimated to have cost the global economy $13 billion.

Adjusting to the modern era is tedious because it requires meticulous research and preparation. It also doesn’t come cheap since business technology transformation may cost millions of dollars. However, the price for failure to keep up with the competition is even higher. You may lose your customers, revenue, and even the market share you used to have.

Customer service is a key factor in maintaining customers and enticing potential ones. Even if your products and services aren’t as good as your competitors, just good customer service alone will be enough to make consumers sway to your side. As such, customer service is an indispensable part of any business.

Technology is a key propeller for many small businesses. It’s what keeps the playing field even and more competitive. However, technology is evolving, and it will continue to do so even in the future. As such, this continuous evolution of business technology brings major IT challenges for small businesses.

The short and easy answer is no. Startups have never been and never will be about tech. In its essence, a startup is about a young company or a new business in search of a unique business model, product or service and bring it to the market. They’re in the early stages of seeking support for their product, platform or service that they believe would disrupt the current market place in some way.

Small businesses often have limited resources to work with, so it’s difficult for them to stay updated with the latest business trends. However, if there’s one thing that small businesses should focus on, it’s embracing technology.

As a business owner, the idea of a “holiday” or a “break” seems so ideal and yet terrifying. I don’t know why but I tend to feel so guilty whenever I’m taking some time off away from Wyntec.

Customer service is not just about the courtesy you extend to your customers in your interaction. It’s an “end-to-end” service. From the moment your clients think about purchasing your product up until they are having problems using it, you need to be there. It’s a driving force that can have a tremendous impact on how…

Automation may indeed replace jobs over the next ten to fifteen years, but this future development can only mean the rise of skilled human workers. This means that new technology will create new kinds of jobs, and these jobs will utilise different skills and may require higher educational attainments.

Nowadays, we can all agree that technology dominates a large part of our lives. We can’t seem to function without it, and it’s hard to imagine what life looks like without it. Technology has come a long way. It’s made our personal and professional lives easier and more convenient in so many ways. Back in…

Digital transformation takes patience. It won’t be an automatic success. To plan appropriately, you need to talk with your team to know where your business inefficiencies are today. You need to have an understanding of the persisting issues that can harm your business. Of course, there’s going to be operational, marketing, and finance issues.  But…

A lot of things in our environment are currently changing. As a result, the market game we’re playing is also evolving. Days go by so quickly. It’s like in a blink of an eye, and weeks have passed you by. When you look back, what have you changed? Because there are times when you realise…

My view is that all businesses pretty much operate around three key components – Sales, Operations, and Finance. I know that every business is unique and has its own way of doing things. I believe and live that. But let me explain how I boil this down. The Building Blocks Every company has to sell…

As much as we’d like to think that everyone can be an entrepreneur, the reality is that not everyone has what it takes to be one, and not everybody needs to be one. Many people talk about building their empire, but the percentage of those who merely want to be entrepreneurs will always be higher than…

I was just a kid during the First Australian Recession, and I did not own a business way back during the Great Financial Crisis of 2007, so this is my first time experiencing something like an economic dive.  This “Great Lockdown” is a challenging time, especially for business owners like me, who are relatively new…